Privacy Policy
Last updated: 20 April 2026
1. Who We Are
Tabtrickle Automation & AI Solutions ("we", "us", "our") is a UK-registered business. Our registered address is Suite A, 82 James Carter Center, Mildenhall, Bury St Edmunds, UK, IP28 7DE. We are the data controller for personal data collected through this website.
2. What Data We Collect
We may collect the following personal data when you interact with our website and services:
- Contact information: name, email address, phone number (when you book a call or submit a form)
- Communication data: messages you send via our AI chat widget or contact forms
- Technical data: IP address, browser type, device information, pages visited (via analytics cookies, only with your consent)
3. How We Use Your Data
We use your data for the following purposes under these lawful bases:
- To provide our services (contract): responding to enquiries, booking discovery calls, delivering the Always On Assistant
- To communicate with you (legitimate interest): following up on enquiries, sending service updates
- To improve our website (consent): analysing usage patterns via privacy-respecting analytics
We do not sell your personal data to third parties. We never will.
4. Third-Party Services
We use the following third-party services that may process your data:
- Go High Level (LeadConnector): CRM and chat widget — processes contact data and chat messages. Their privacy policy
- Google Analytics (GA4): Website analytics with IP anonymisation enabled — only loaded with your consent. Google's privacy policy
- Meta Pixel: Conversion tracking for Facebook/Instagram advertising — only loaded with your consent. Meta's privacy policy
- Google Fonts: Loaded for typography — may log IP addresses
- WhatsApp (Meta): If you contact us via WhatsApp — governed by WhatsApp's privacy policy
5. Data Retention
We retain contact and communication data for as long as necessary to provide our services, typically no longer than 24 months after your last interaction. You can request deletion at any time.
6. Your Rights (UK GDPR)
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability — receive your data in a machine-readable format
- Object to processing based on legitimate interest
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, email us at hello@tabtrickle.com or contact us via WhatsApp.
7. Cookies
See our Cookie Policy for full details on what cookies we use and how to manage them.
8. Complaints
If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO).
9. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top will always reflect the current version.